SMR Locksmiths Ltd - Norbury and Streatham local locksmiths
South West London despatch point: 10 Cranbourne Close, Norbury, London, SW16 4NG

December 29, 2022

Electronic lock failure – what to do

Thanks to electronic locks you don’t need to carry your keys around and worry about forgetting or losing them.

Electronic locks give you, your family members and – if you run a business – your employees an easily controlled access to the property. This translates into safety and convenience… unless your electronic lock fails to work.

Batteries for electronic locks

First of all, have a look at your electronic lock battery. There is no point calling a locksmith in if the battery is low or dead. If you decide to change the battery in your electronic lock, make sure you’ve got the right battery type and amp for your device. Not all electronic locks are the same, and neither are the batteries.

Battery life may vary but they usually last from 6 to 9 months. Just in case, you may choose to change the battery once in 6 months. If you’re unsure what battery kind or amp you need for your electronic lock, look at the manual – unless you don’t have one. You can also get in touch with the manufacturer or a professional locksmith.

Common problems with electronic locks

If your battery is fine, yet the electronic lock is not working, there might indeed be a mechanical problem.

Sometimes electronic locks fail to work due to cold weather or just regular wear and tear because of long-term use. Either way, you can open the lock and see if the actuator is sliding all the way up when you enter the code. If it’s not, possibly the spring connected to the actuator needs to be replaced or just slightly tightened. You can do it yourself but you may as well end up disconnecting the wiring inside or breaking the mechanism.

electronic lock

Electronic lock

How to fix an electronic lock

Sometimes it may turn out that your jammed electronic lock does not need a repair after all. Maybe its mechanism only needs to be cleaned with compressed air or slightly adjusted.

To have the problem identified properly, contact an electronic locks specialist. Make sure to get in touch with a trained locksmith who will fix your electronic lock without making any additional damage.

Also, most electronic locks come with a traditional key as a backup. Do not forget to keep one, just in case!

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